Process improvement platform.
Guaranteed results, Fast.
Get 20% capacity back in your teams through process Noise elimination
What would you do with 20% extra capacity in your teams?
Guaranteed results.
Get there in half the time with XeP3
Know the location and cost of wasted, unproductive time (known as Noise) across your whole org in weeks, not months. Get the detail you need, right first time and implement change using real, fully agreed data
XeP3 pinpoints the underlying issues driving your Noise and helps you remove at least half of it!
Unless you know your Noise level,
you can’t fix your end-to-end processes, and make it stick
Far more things fall out of your ‘happy path’ process than you think. Noise is the time taken up by the “5Cs” and other failures. Duplicated Checking, Correcting, Completing, Chasing, and dealing with the Consequences of earlier failure.
Research proves, most organisations have, on average, 38% Noise. That’s almost 2 days a week – every week - of everyone’s time doing this non-value-adding work.
Your people feel it. You force your customers to feel it. You pay for it.
XeP3 is backed by our research partnership with the University of Melbourne
Research proves, XeP3 delivers greater outcomes over typical Lean approaches
Read the research with the University of Melbourne proving XeP3 delivers system-wide improvement, not just localised or short-term fixes. It meaningfully collaborates with staff and captures their insights, instead of just working with managers
Engage your staff deeply to create enthusiasm for getting things right
Get structured staff engagement at every stage – and still move faster. The XeP3 method is designed to be done WITH your people, not TO them. That way you reduce the churn that often comes with change programs
Do what no-one else can do
Understand your business processes and where they ‘actually’ fall over
Move fast, and safely
Take risk out from your change program
Use data-analytics to drive your decisions, view the whole system, not just the local problem – and still move faster. Target your Noise with surgical accuracy and protect the value in your processes
Unbeatable results.
Do what you do - but better
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Take cost out of your processes safely by eliminating process noise and low-value activity. Use the analytics data to identify where your efficiency is, fix it, and reduce cost with confidence.
Get analytics fast and begin implementing change in 6 weeks -
Create capacity in teams by removing waste and aggressively fixing all the gaps in your customer's happy path. Find your process efficiency with simple analytics pin-pointing where your process noise is. Stop paying to waste your customer's and staff's time.
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Build your data-led case for restructuring your business and introducing automation and AI across your processes. Do this by focusing on what matters for your customers and your bottom-line.
Get process improvement right before you introduce automation and agents. Save yourself wasted investment and, crucially, lost time. -
Fix slow and error-prone processes faster than anyone else, stop customer complaints and unnecessary costs and do what you do better.
XeP3’s process reengineering tools use tangible and workable data to make real - and guaranteed - performance improvements. Whether simplifying teams, accelerating operations speed or radically improving process outcomes, no other tool makes reengineering as effective. -
Plan, deliver and embed the new normal quickly, retain your top talent, minimise customer loss and do it all with far less cost.
Use XeP3’s analytics and lean process improvement tools to get the work right and integrate functions and organisations seamlessly. -
Address the Noise that your customers feel and cut away all the reasons they can fall off the happy path. Just end up doing what your customer loves.
When you take out noise and improve process efficiency, the research shows your customers feel it. Their happy path process is stronger and more customers stay on it. -
Collaborate with your people right, build on their expertise of your customers and remove the stuff that drives your turnover
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Our partners have used XeP3 to redesign enterprise-wide operating models, improve staff engagement and moral, standardise operations across global sites, create capacity for hard-to-recruit technical experts, and so much more
Where has XeP3 been deployed successfully….
What our clients say
“They have excellent tools and models- XeP3. Their key capabilities lie in utilising these tools to reduce FTE effort and waste - very well used in our organisation”
— Senior Executive, leading Australian Bank
“This has really shown like never before how much time of busy Clinician’s is wasted, and helped us deliver change to reduce time, increase revenue, and vastly improve our patient’s care - which ultimately is the aim of everything we’re about”
— Chief Medical Officer, Specialist Cancer Hospital
IQ Group partnership
We’re delighted to announce our partnership with IQ Group. IQ Group empowers superannuation and financial services clients to achieve better business outcomes, delivering independent advice on your operating model, technologies, processes and regulatory change
Are you ready?
Choose a time and let’s chat!