Reducing costs, complaints, and elapsed time in distribution centres

The national retailer found 41% Noise in their distribution centre processes

At this leading furniture retailer’s distribution centres, XeP3 identified 41% of effort was wasted Noise effort.

This included DC issues such as poor supplier standards and inconsistent deliveries; as well as store issues such as stock arriving without proper documentation and inconsistent experience for customer complaints.

By addressing this Noise, the retailer generated considerable cost savings:

The measures proved the change was sustainable